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Southern Family Insurance Services, LLC Respects Your Privacy Southern Family Insurance Services, LLC understands the fact that your privacy is very important to you. It is important to us to maintain a high degree of trust and integrity. We want you to understand how we protect your privacy when we collect and use information about you. Southern Family Insurance Services, LLC does not sell your personal information to third parties.
THE INFORMATION WE COLLECT
We may collect non-public personally identifiable information ("Information") as follows: Information We Obtain From You Much of the customer information that we have about you comes directly from you. You gave some of this information during the quoting and/or application process. We keep information about the types of products and services you purchase from us, as well as account balances and payment history. Depending on the nature of the transaction you are completing with us, you may be asked to provide information to Southern Family Insurance Services, LLC, our affiliates, agencies, or other entities working on Southern Family Insurance Services, LLC's behalf. The kinds of customer information you may be asked to provide could include: information we receive from you on applications or other forms, such as your name, address, and Social Security number; and information about your transactions with our affiliates, others, or us-for example, your policy coverage, premiums, and payment history. We also may collect information from outside sources, including consumer reporting agencies and health care providers. This information includes loss information reports, motor vehicle reports, credit reports, and medical information. If you have  provided us with your e-mail address, Southern Family Insurance Services, LLC may use your e-mail address from time-to-time to communicate new services, special offers, and to confirm completion of transactions. If you do not wish to be contacted by e-mail for non-policy related communications, please provide your name and, if you are a policyholder, your policy number when selecting the following e-mail link: unsubscribe@southernfamilyinsurance.com . Information About Transactions Information about your transactions and experiences with us and others, such as your balance, payment history, when you have a claim, or coverage and vehicle changes. Information From Third Parties Information obtained from consumer reporting agencies, which provide us with motor vehicle reports, claim reports and/or consumer credit information where permitted by law. When you have asked for a rate quotation, Southern Family Insurance Services, LLC may request credit information in accordance with applicable state law. Southern Family Insurance Services, LLC employees will not have access to the details of your credit information. When Southern Family Insurance Services, LLC does request credit information, the inquiry will be reflected in your personal credit file maintained by credit reporting agencies. If you commit to purchase a policy with Southern Family Insurance Services, LLC, you give us permission to confirm your motor vehicle record and claims history.
THE INFORMATION WE DISCLOSE
Information about our customers or former customers will only be disclosed as permitted or required by law. Information about our former customers will be safeguarded to the same extent as Information about our current policyholders. Information about you which has been collected is maintained in your policy and/or claims records. We use this Information to process and service your policy and settle claims or with your consent or as directed by you. We may also disclose it to persons or organizations as necessary to perform transactions you request or authorize. Example: We must exchange information about you with our underwriters, agents, investigators, appraisers, attorneys and other persons who are or will become involved in processing your application and servicing your policy or any claims you may make. Example: When you are involved in a claim, policy information is provided to adjusters and the appropriate businesses that will repair your vehicle. Example: We may share Information with persons or organizations that we have determined need the Information to perform a business, professional or insurance function for us, such as businesses that help us with administrative functions or with financial institutions with whom we have a joint-marketing agreement. All of these companies are contractually obligated to keep the information that we provide to them confidential and to use the information only for the purpose for which the information was provided. Example: Information may be provided to organizations conducting actuarial research or audits. In this case, you will not be individually identified in any research report, the organization must agree not to re disclose the Information, and the Information will be returned to us or destroyed when it is no longer needed. We may also share your Information for other permitted purposes, including: * with another insurance company if you are involved in an accident with their insured; * with our re insurers; * with insurance-support organizations that detect and prevent fraud; * to medical professionals or institutions in order to verify coverage or conduct operations or services audits; * with state insurance departments or other governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities; or * if ordered by a subpoena, search warrant or other court order.
CONFIDENTIALITY AND SECURITY
We restrict access to nonpublic personally identifiable information about you to those employees whom we have determined need to know that information to provide products or services to you. We maintain strict physical, electronic and procedural safeguards designed to protect your Information from unauthorized access by third parties. In addition, all Southern Family Insurance Services, LLC employees sign and are bound by a Confidentiality and Non-Disclosure Policy.
HOW TO REACH US
Southern Family Insurance Services, LLC
1233 E Magnolia St Lakeland, FL 33801
863-248-2814 |
Southern Family Insurance Services, LLC Respects Your Privacy Southern Family Insurance Services, LLC understands the fact that your privacy is very important to you. It is important to us to maintain a high degree of trust and integrity. We want you to understand how we protect your privacy when we collect and use information about you. Southern Family Insurance Services, LLC does not sell your personal information to third parties. 
